"Recent surgery"

About: Leicester Royal Infirmary

After a recent op and 48 hour stay during recovery, I feel compelled to write this review. I had heard of some unfortunate experiences which I would not have wanted to go through, however my experience was the opposite. The surgical team that dealt with me were excellent; explaining things fully, providing reassurance where needed and their work appearing thorough. The post op care on Ward 7 from the staff was superb and has no doubt assisted in my recovery. There are 2 issues tho; I was given uneducated/ill informed information prior to my surgery which was cleared up in advance and I would have expected more attention to detail on room cleanliness (this 2nd issue is rather minor overall but I feel could be improved). I had made contact with LRI via email prior to my operation and the response I received was very prompt. Any apprehensions I had due to negative stories have been reduced and I am very happy with the treatment I received. Thank you

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Response from Leicester Royal Infirmary

Dear N Ward,

Thank you for taking the time to post your comments. We are delighted to hear about the level of care provided to you by our surgical team.

We will pass on your message to the team involved. We will pass on your feedback regarding the issues you encountered so as to improve the service and experience. We hope you are doing well.

Kind regards,

Communications Team

Leicester’s Hospitals

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