"Children's A & E at Watford has Very, very poor service"

About: Watford General Hospital / Children's emergency department

(as a parent/guardian),

Went to Children's A&E at Watford, waited for a long time despite of the fact that there's only 3 patients at the waiting area. when my daughter was seen by the doctor, we were simply told that's its viral and no medication is needed, except for pain killers that they won't even prescribe as well, though it is what is needed.

Despite knowing that we came to A&E because of the concern of the deep pain that my daughter is experiencing, but we were still told to wait for a week and if the pain persist, then see a GP. I think that this is a disgusting diagnosis! ! I feel like I can't trust my kids now with them. how I wish Im not paying any taxes for them. Ten years in watford and this is all that I get. even a simple nurofen cannot be prescribed and just sent home at the end of two hours, and this is at midnight. Very annoyed of the service! ! 

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Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful