"inpatient stay 12/03/16-17/03.16"

About: Arrowe Park Hospital

A&E were fabulous on treating me especially the prompt action when I took a adverse reaction f unit from medication , would like to thank all staff :) after a spell in resus I was then moved to the medical assessment unit, here I was treated very well altho they were so busy that Saturday night , everyone helping each other out this continued into the following day , abig shout out to the nurses on bay 3 and staff :). I was moved to ward 14 into a sideroom as I was positive for flu type A , this i felt the care had dropped a little maybe as they were short staffed? , I really felt I was isolated only seeing nurses for medication and obvs the domestics i must add were fabulous making sure my water was topped up as i dont drink tea or coffee , my bed was also made when I asked with no problem , most nurses were great but the odd one was abrupt , overall a pleasant stay , thanks for making me better :)

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Response from Arrowe Park Hospital

Thank you very much for your feedback which gives a really valuable insight into your experience, of both where we are proud of the care you received, and also some areas where we could do better.

We have recorded your feedback and passed them to staff in our Emergency Department, Assessment Unit and Ward 14.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

We hope that you have recovered well since your admission!

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