"Children's A&E"

About: Frimley Park Hospital (Frimley)

I'd like to thank all the staff (including the paramedics) who dealt with my teenage daughter on Saturday after she had a fainting turn and was taken into hospital. She was taken to a special teenage bay and everyone we came across was helpful, friendly and reassuring. It was her first visit to the hospital since she was born there almost 16 years and I was extremely impressed by the level of care, attitude of the medical staff and the way she was treated. Instead of feeling frightened, my daughter felt safe - her words. After a number of observations, she was allowed to go home in the afternoon. My daughter saw a lovely locum doctor who was warm and understanding and the other medical staff were chatty and friendly. They are a credit to the marvellous institution which the NHS is and I want them to know how much their work is appreciated.

Story from NHS Choices

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Response from Frimley Park Hospital

Dear Welshcakes

Thank you for taking the time to leave your feedback on your daughter's trip to our Emergency Department.

I'm pleased to hear that the treatment was good and she felt safe.

The team will be delighted to read your comments.

I hope she is feeling better now.

Thanks for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful