"A Tuesday night in A&E"
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
Posted by b*************1
Having worked in QE11 A&E and having recently had 3 occasions to attend A&E Lister with family members I can only say how disappointment I was with the overall experiences.
Bins were over flowing, staff didn't seem to know patients names, drugs and some care being administered in communal areas,.
Staff run ragged - seems not enough staff especially doctor's as that seemed to be who most people were waiting for.
Having to wait over 12 hours for a bed, meaning that not only my brother but others were left sitting in chairs having treatment etc.
When I was there with my daughter she was sent home with a dislocated/locked knee with no crutches and with a 6 week baby to look after.
On a second visit the next day she was admitted as a matter or urgency and operated on - this treatment on the 2nd visit was what I would have expected on her first visit.
Staff try very hard in the circumstances and its not them that I am complaining about but the lack of more staff to deal with the situation.
Who in their right mind thinks shutting the QE11 was a good idea with the increasing population.
Traveling further for treatment and the backlog of ambulances needing to off load is also another problem which needs sorting out as this means that ambulances are not getting to urgent calls if the turnaround is taking so long.