"Don't bother going here"

Arrived 6.30am as I was too early I waited as they open at 7.00am. I was the only person there but still didn't get seen until 8.00 am, why say you open at 7.00?.

Even though I expressed how ill I felt I was told my illness was viral and there was nothing they could do. If I was no better in five days I should go to my doctors.

I went to my doctors the next day as I knew I needed help. Considering it was supposed to be just a viral infection why have I been on two courses of antibiotics, had numerous urine tests, a chest xray and blood test. Along with a sick note for three weeks.

If it isn't an ingrowing toenail go to your doctors as going here is just a waste of your time and nhs money.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Kate Jones, Equality & Patient Experience Manager, Liverpool Community Health NHS Trust

Hi Peter,

I am sorry that you had such a negative experience whilst using one of our health care services. Could you tell me which service you visited so that I can look into it in more detail?

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful