"grandmothers rings vanish"

About: Medway Maritime Hospital

my grandmother passed away at the hospital on the 5th december 2014 wearing 2 rings one of which she wore for over 75 years. when i complained to the hospital about them going missing i was told that the nurse did not follow proper procedures which resulted in the rings and a watch of hers being lost. i have been now over a year to try to get compensation but i get fobbed off all the time. its disgusting that as a family weve had to go through this. still awaiting a decision " not good enough".

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Response from Medway Maritime Hospital

We are sorry that you are you yet to receive a satisfactory resolution to your concerns. Please could you contact our PALS team so that they can review the current situation. You can contact the PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk.

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