"Excellent care"

About: University Hospital Monklands / Emergency department University Hospital Monklands / Respiratory Medicine

(as the patient),

I attended monklands A&E department due to an asthma attack. I was seen and treated very quickly and professionally, and the care provided was excellent. They kept me updated on what was going on at all times, and were all very friendly.

I was then admitted to ERU for 24 hours and the care and attention I received here was second to none. The staff could not have been friendlier or more willing to help. Nothing was ever a bother to them, regardless of how busy they were.

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Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire

picture of Ruth Thompson

Dear Nw92

Thank you for taking the time to post your experience of both the A&E Department and the Emergency Receiving Unit.I am delighted to learn your experience has been so positive and I will be delighted to share your comments with the staff.

I hope you are now fully recovered from your asthmatic attack.

Kind regards


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