"Amazing stay"

About: Heartlands Hospital

I was sent to Heartlands when my own hospital couldn't cope with the complexity of my condition. I received amazing care from my stay in the Intensive care to the tea trolley person who brightened every ones day with their happy attitude. Nothing was too much trouble and I was treated like a special human being, not a piece of meat which sadly has become the norm in some hospitals.

I would recommend this hospital to anyone needing special care... from someone who has been given a new lease of life.....

thank you Heartlands....

Story from NHS Choices

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Teresa, thank you for your very kind feedback and I hope you are on the road to recovery.

Kind regards

Margaret Mitchell

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