"GP positive experience"

About: NHS Lanarkshire

(as the patient),

I recently had a GP consultation with a relatively new GP in my local practice. I have to say it was refreshing to speak to a GP who listened, empathised warmly and informed knowledgeably. I didn't feel rushed, he had a fantastic manner and made it a genuinely positive experience. It's not often I've left a GP appointment and felt compelled to recommend the GP to friends and family but Dr Thompson at High Mill Practice, Carluke is a refreshing addition to an already great team at the practice.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Laura Jack, Patient Affairs Manager, Primary Care Division, NHS Lanarkshire

picture of Laura Jack

Dear feedbackforimprovement,

Thank you so much for the lovely message about your recent experience with Dr Thompson at High Mill Practice.

It's great to hear that you found him to be so helpful and caring. I will take pleasure in sharing this with the practice manager to make sure Dr Thompson is aware of your compliment - it's always great to get positive feedback and I have no doubt that your post will make his day!

Many thanks and have a great weekend.


  • feedbackforimprovement thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too