"Care at its very best"

About: West Suffolk NHS Foundation Trust

I was taken to the West Suffolk Hospital by emergency ambulance with gastric problems.

I arrived in A&E in much pain but was instantly made comfortable, examined thoroughly and admitted to a ward.

I spent 6 days at the hospital under investigation.

The care, at all stages, was superb.

Nothing was too much trouble.

The doctors explained what they were doing and why (in layman's terms) - I had scans, ultrasounds, Xrays, blood tests to find out what was wrong.

All done super efficiently by wonderful staff.

The porters were always jolly and considerate.

The nursing staff were incredible - so kind, friendly and warm.

They worked brilliantly as a team, continually asking each other if they needed help.

They always had time to comfort patients if they were upset.

The beds were extremely comfortable, the washing facilities always clean.

The food was delicious - best homemade soup anywhere in Suffolk!

I now await an MRI scan and operation - I have already received a booklet telling me clearly what to expect at the scan so it holds no fear.

Thank you West Suffolk Hospital - you are doing a wonderful job - as is the ambulance service.

We are indeed very lucky to live in this county - thank you from the bottom of my heart.

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