Health care assistants seemed to be taking on the majority of tasks with the most care and attention.
Some nursing staff seemed aloof and unwelcoming , one in particular , very rude when responding to call buzzer.
Quite long delays for pain relief meant I was uncomfortable when it could have been avoided.
Sleeping was made unnecessarily difficult by very late lights out - after 11pm- and unnecessarily loud staff exchanges.
Staff could be heard complaining about staff shortages.
Quiet time prior to visiting wasn't routine or enforced.
More than 4 per bed at times didn't allow privacy and dignity of other patients.
Visiting times were not enforced.
Translating a menu for a male Polish patient took place at the bottom of my bed - not on his ward!
Cleaners moved my personal possessions and food items without asking me!
Plastic menu was passed from one patient to another- infection control?
Male and female toilets were not available- all unisex.
A male patient unlocked my door when I was using a bathroom!
I needed laxatives but this didn't seem a good idea when one toilet was out of order, one bathroom had been signed over to a side room user, leaving 3 toilets for more than 20 patients?? Using a commode would not have been practical or private enough given free for all visiting.
I had no advice re diet whilst in ward and ended up being constipated for 6 days.
Consultant suggested discharge which i was only too happy to agree with prior to local anaesthetic being removed. This was masking a great deal of pain which I had not anticipated.
A very long delay for prescribed drugs meant discharge and hence the bed was not available for at least 4 hours more than necessary.
I only say all the above in the hope that it may be used to improve services and future patient experience.
"Short stay after abdominal surgery"
About: Southampton General Hospital Southampton General Hospital Southampton SO16 6YD
Posted via nhs.uk
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