"Chronic pain for years and no help"

About: Royal Hallamshire Hospital

All i want is an MRI appointment but no not a simple thing to do. My consultant at Sheff Hosp wrote to my GP who then has to write to neurosurgery at Sheffield Hosp. Ive just phoned neurosurgery after waiting 6 weeks only to find that they haven't had my doctors referral! So now ive got to phone my doctor to send it again and wait months again! Why in this age of technology is it so difficult to get an appointment all this messing about. 5years of chronic bed ridden pain and no one cares or is even trying to help me. Disgusting leaving people suffering like this.

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

I was very sorry to hear about your case and wish to apologise for your frustration and inconvenience.

In order for us to assist you with these difficulties, please would you be able to provide more personal information to our Patient Services Team who will then be able to take this matter forward on your behalf?

The team can be contacted me telephoning 0114 271 2400 or by emailing pst@sth.nhs.uk

Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful