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"Refusal to provide medication"

About: NHS Fife

(as a parent/guardian),

Around 16 months ago I started feeling very ill. This culminated in me being rushed into Victoria Hospital in June 2015. I have for the last 9 months been passed from department to department in an attempt to identify the root cause of my condition.

I  have access to private medical care. The private Neurologist identified the root cause. The condition is absolutely debilitating and has been for a long time now.

Linburn Road Medical Centre in Dunfermline prescribed an emergency medication. This medication has been an absolute life-line to me as it’s the only thing that we have found that stops the condition in its tracks. I experience attacks on a daily basis. I’ve now been informed that Linburn Road will not issue me with a repeat prescription for this medication.

I have built a very good career over a 20 year period. I have paid a substantial amount into the system and have only now turned to the NHS for support. I have never at any point had to rely on the NHS in the past. All of the consultations, MRI’s and CT’s were performed through the private health care provider at a saving t the NHS of around £2500.

I get the impression from Linburn Health Centre that they will not help me due to the cost of the medication. With the exception of one doctorI have never at any point felt any amount of empathy from any of the GPs at Linburn. One GP even suggested that "All this may be in your head". What normal person with a reasonable amount of consideration for others says something like that to a long suffering patient?

For a Health Service to deliberately refuse to provide me with the only medication that actually works is absolutely unacceptable.


Response from Louise Ewing, Clinical Service Manager, Older Adult Services, Fife Wide

picture of Louise Ewing

Dear Mallen

Thank you for taking the time to tell us about the issues you have been experiencing with your health and with Linburn Practice. I was sorry to hear of your situation. On receipt of your post I sent it on to the Practice to seek their initial response. The Practice Manager responded by advising me that the Practice do not withhold medication to patients unless there are clear medical reasons. The Practice Manager has suggested that you book a GP appointment or a GP telephone consultation to discuss your concerns further.The Practice Manager tells me she would also be willing to discuss the matter with you.

I hope this is helpful


Louise Ewing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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