"Mismanaged kidney stone"

About: Northern General Hospital / Accident and emergency

(as the patient),

I went to A&E last summer with horrendous right sided back pain and peeing blood. I was seen quickly by the triage nurse and then the doctor. I was given painkillers relatively quickly and sent for an xray. The xray only showed constipation and so I was sent home with laxatives and 3 days of trimethoprim (no explanation of what this was for). However, when I got home the pain was unbearable and I eventually passed a kidney stone. Xrays only show 50% of kidney stones!

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your feedback. I was sorry to hear of the poor outcome that you have experienced and that you have not had an explanation of the use of the trimethoprim.

I will be forwarding on your comments to the senior staff involved, however if you wish us to respond to you personally please could provide further details to our Patient Services Team on telephone number 0114 271 2400 or email pst@sth.nhs.uk Thank you

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