"Arrived at A & E with 2 crushed ..."

About: Royal Lancaster Infirmary

(as the patient),

What I liked

Arrived at A & E with 2 crushed fingers - taken into assessment within minutes.Taken to X Ray within 5 minutes x rays taken.Then back for preparation - The doctor operated on fingers along with a nurse - absolutely fantastic - very competent - quick and efficient - had complete confidence in them both.Felt very lucky and grateful that I was under their care and expertise.I am not a good patient or brave and the nurse calmed me and really looked after me. They looked after me from start to finish that day - truly wonderful care.

Story from NHS Choices

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Response from Royal Lancaster Infirmary

Thank you for your kind comments. We have passed your comments onto the Consultant in Emergency Medicine to distribute amongst their teams.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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