"Waste of time"

About: Queen Mary's Hospital

Took my son there yesterday to get an X-ray of his finger, as he hurt himself last week and keeps complaining about pain. We went straight after school finished, it took us half an hour due to heavy traffic. On arrival there was a sign at the car park stating that there was a reduced service at the Urgent care centre as of 4pm, so no x-rays could be carried out. I had checked the website before going there and there was no information about reduced service. So we wasted a good hour driving there and back. If I'd known, I would have taken him elsewhere straight away. Very disappointed with this hospital, would not go there anymore.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Mary's Hospital

Thank you for taking the time to post your comment on your concerns with Queen Mary's Hospital.

We are very sorry that the information was not available to you before you left home.

Your comments will be sent to the communications department and the minor injures unit.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful