"Misdiagnosed & obvious symptoms ignored"

About: St Thomas' Hospital (London)

I was seen at the Urgent Care centre with mainly symptoms of a drooping eyelid, double vision and light sensitivity. After assessments at the Urgent Care Centre (Triage) it was put down to migraines and I was given Aspirin and sent home. The Dr wasn't particularly sympathetic & I felt like I was being interrogated throughout the whole process. I would like to note, that at no point was I even seen by a Neurologist. My symptoms persisted and 3 weeks later I just decided to pay for a Private Neurologist. I have now been correctly diagnosed with Myasthenia Gravis, which could have caused me to have breathing difficulties if not treated soon enough. My symptoms were typical of Myasthenia Gravis and I feel let down that I was not seen by a Neurologist that day and was simply sent away with Aspirin.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Beth Wilcox, Complaints Manager, Guy's and St Thomas' NHS Foundation Trust

I'm sorry to hear about your diagnosis. If you would like us to look in to what happened when you attended the UCC and why the diagnosis was not reached on that occasion, we would be happy to investigate. Please contact us in the Complaints team on 020 7188 3514 so that we can take some more details. We can then ask the teams involved to review your care and provide you with a written explanation.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful