"Experiences of Broadmoor."

About: Broadmoor Hospital / Ward 1

(as the patient),

With technology and integrity, a door has been opened on this secret institution.  I wanted to say something about my experience of care here.

Some of the patients here have committed serious crimes but do they in reality deserve more understanding from the press and authorities.   In reality  a lot of patients are crazy diamonds and when they tell you their story you realise it’s not surprising they got ill with the stress of all the abuse they suffered. Mental illness is indiscriminate and to tell someone to pull out of it is like telling someone with heart disease to stop it. Some here I think have  evil inside though and the two need to be separated especially as you can’t punish an illness out of someone. I think some staff try to do that though.

The consequent breach of trust and unnecessary stress of threats provocation, bullying, slander and exploitation usually ends badly.  Abuse is a total false economy. The hat trick serviceoften feels just a stressful pointless game where it seems a patient’s job is to make staff feel better.  

That’s why these places and prisons and the justice system need transparency to the public for morality, health and safety, Justice and financial accountability.

It’s all been a closed shop for too long where a lot of the authorities consider themselves the elite and don’t even like the public. There’s another word for elite – arrogant and consequently a hypocrite. Its not a healthy state of mind, I pity them.

Some patients have suffered so much abuse they momentarily lose their temper. Its individual. Many should be able to get help before an incident   You cannot even smoke to de-stress. Trust is so important for approachability. If someone falls ill, will they want to go to a place where they can’t smoke? These places should be scientific with a genuine spirit of help for lessons to learn.  

Years ago a lot of the male staff were uncaring and would be two faced and bullying in their behaviour.   

Staff many years ago behaved as if   they can do what they want when they want.  

Lessons need to be learnt for the good of everyone concerned. The hat trick service needs to   provide genuine, honest health and safety.  .

Staff on my ward are so far excellent and have allowed me peace and rest. I find the forgiveness of Jesus and the love of god is the most powerful care and healthy state of mind.



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Response from Terry Fegan, Nurse Consultant, Broadmoor Hospital, West London Mental Health NHS Trust

Dear Autumn231,

Many thanks for your comments. I think you’ve raised a number of points which focus on stigma and transparency. Your point regarding the need for authorities and the media to have a greater understanding of mental health issues is incredibly important. Stigma is a major cause of discrimination and exclusion. It’s a point this hospital as well as many mental health services strive to counteract by maintaining links to local communities and providing education to dispel many of the myths surrounding mental health. From Broadmoor hospitals perspective we have historically maintained strong community links surrounding art, sport, music and theatre that have gone a considerable way in breaking down mental health stigma. We also work in conjunction with a number of external agencies such as Rethink and the Centre for Mental Health to ensure we stay outward looking and our care remains patient focussed.

In 2014 the hospital went one step further in promoting both transparency and dispelling the myths surrounding a high secure psychiatric hospital by being involved in a nationally televised documentary that gave insight into the day to day life of both patients and staff.

To ensure further transparency of the service we provide, the hospital is frequently visited by NHS England commissioners and the Care Quality Commission (CQC) an independent regulator that monitors and inspects all health and social care services in England.

Reading your closing sentence it sounds like we have learnt lessons and it appears you are being cared for by compassionate and caring staff. We will continue to learn and continue to listen to the patient’s experience to improve the service we provide.

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