"Medical Outpatient Dept."

About: Royal Derby Hospital

Visited Medical OPD on 10th March. Could not have asked for a better service. Everything from arriving at reception, through visiting phlebotomist and X-ray, the colleague that took my obs, and finally the consultant that I saw. All were extremely professional, very friendly, efficient and effective, clearly experienced in their respective fields.

The NHS at its best.

Story from NHS Choices

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Response from Royal Derby Hospital

Good Morning

It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the Medical Outpatients Department. I will forward your kind words to the manager of the department to share with their staff.

Thank you again for taking the time to write.

Patient Advice and Liaison Service (PALS)

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