Posted by k***l
I would share my opinion since some of your staffs treat people unfairly/unfriendly. Today 7/3/2016 I met a nurse and treated us as she treats a prisoner. When I entered the room I said “Hi” the nurse did not answer either, then after they talked angrily to my daughter who was very sick. This is not first time one of your team treats us very rudely while you have some staffs who are originally English treat people kindly and very friendly.
Finally, I would appreciate if you could have some complain forms and ask patients to leave feedbacks.