"Almost impossible to get any information"
About: University Hospital Lewisham University Hospital Lewisham London SE13 6LH
Posted by Anonymous
We raised few concerns about our 4 year old for possible autism and as a result went to get him assessed at Kaleidoscope after a wait of almost 6 months. The child specialist suggested speech test and audiology for my son which we got done and result seems good. We waiting for his further assessment and when we didn't heard back for last 3-4 months, we tried to get an appointment at Kaleidoscope. Its been a month since I call them 2-3 times a week and all I get is someone's voice mail. I have recorded numerous voice mails in hope that someone will call me back to discuss what is next for my son's assessment. However, nothing happened for last one month. The reception seem to have no clue as to who to connect me with and as a result, I've voice mailed probably all the doctor's assistants. I understand that ASD assessment takes time, but it would be nice to get some information/assurance about what is the next plan of action for my boy. As a parent, its very frustrating to keep on waiting for his full assessment so that we can plan our next course of action to enable him to live his live normally.