"Not a bad word to say"

About: Biggart Hospital

(as the patient),

I went for my second physiotherapy treatment yesterday, everyone was so nice and rooms were really clean. I could not find a bad word to say about the hospital or the staff or the treatment.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Sky651,

I am delighted to hear you were so happy with your treatment at the Biggart Hospital. Thank you for telling us about your care, I will be very pleased to share this with the staff, I am sure it will make their day.

best wishes,


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Response from NHS Ayrshire and Arran

I am really pleased that you were happy with the staff, treatment and cleanliness of Biggart. It was good of you to take the time to post positive feedback as we always strive to continually improve our service. It is nice to know that this is worthwhile and appreciated by you.


Christine Wallace

Physiotherapy Team Lead (MSK/Rheumatology South)

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