"Lovely Paramedics"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Early on Monday morning I must have blacked out, my daughter called an emergency ambulance which arrived within minutes.

Three delightful ladies came and got me sorted out, they gave me a thorough check, did an ECG and were here for around three quarters of an hour.

They didn’t think I needed to go to the hospital but they wanted me to go and see my GP, they even rang up and made an appointment for me. They were so efficient and lovely.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Lion797

Thank you for taking the time to share your story with us -I hope you are feeling better.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards


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