"The staff were friendly and caring. ..."

About: Wansbeck Hospital

(as the patient),

What I liked

The staff were friendly and caring. When I arrived for my hospital stay there was no bed available on the ward and so I was transferred to another ward, which dealt with something completely different to what I was in hospital for. Whilst on this ward I received great care and attention both before and after my operation, until I was transferred back to the correct ward.

What could be improved

My only complaint of such was that the gynae ward didn,t have bedside telephone/television. I feel that could be improved?

Anything else?

I found this hospitals staff from doctors all the way down to domestics were all good at their job, they made me feel like I mattered and wasn,t just another patient. I would highly recommend Wansbeck hospital to anyone.

Story from NHS Choices

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Response from Wansbeck Hospital

Thank you for your recent comments posted on the NHCT website regarding the care afforded to you at Wansbeck General Hospital. It was very kind of you to write and complement the staff on their care.

The Trust would also like to advise that the Gynaecology Ward at Wansbeck General Hospital has been relocated and that telephone/television facilities are now available at all bedsides.

Thank you for taking the time to write.

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