"I was treated with total respect ..."

About: Rotherham Hospital

(as the patient),

What I liked

I was treated with total respect and sensitivity at a very stressful time when my father had been admitted with a stroke

What could be improved

The administration was appalling. Several appointments were cancelled at short notice and the next one I was offered was for 4 months hence. Not acceptable. The standard of letter writing was shabby and impersonal

Anything else?

The treatment was impeccable, but the admin let the dermatology department down

Story from NHS Choices

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