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Care Opinion

Please stop cancelling my appointments.

Story from nhs.uk

"Please stop cancelling my appointments."

About: Tameside General Hospital

When I started Orthodontic treatment at Tameside, I expected to have finished within 2-3 years before any follow up work needed to be done. However, disappointingly, I've now had my braces on well over 3 years. The problem is that I keep having appointments cancelled on me a week before I'm due to go in for treatment. I work full time hours and it takes me an hour to travel to the hospital, so I schedule whole days off using annual leave; it's becoming a pain having to re-schedule my work days.

On the upside, the staff and treatment I do receive are excellent. I just really want these braces off now, I'm despairing.

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Responses

Response from Yvonne Cox, PA to Director of Quality and Governance, Tameside and Glossop Integrated Care NHS Foundation Trust 8 years ago
Yvonne Cox
PA to Director of Quality and Governance,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 03/03/2016 at 16:12
Published on Care Opinion at 17:04

We are really sorry you have cause to raise this concern regarding your appointments.

Please can I request you contact our PALS and Complaints department on 0161 922 4466 or email Palsandcomplaints@tgh.nhs.uk so that we can look into and investigate your concern as to why the appointments were cancelled.

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