"I am 76 years of age and was admitted ..."

About: Royal Berkshire Hospital

(as the patient),

What I liked

I am 76 years of age and was admitted on the 12th October 2009 having had several minor strokes and as a result of the examination by the staff of the Clinical Decision Unit was transferred to the Acute Stroke Ward.

The individual attention given by the ward sister and her nursing to myself and my wife during this stressful time was of high order.

Having been told that it would be necessary to undergo emergency carotid endarterectomy surgery the highly professional way the staff concerned were able to clearly explain to us what the procedure was and the possible problems that could arise with this operation were in such a way as not cause us any further stress.

On the morning of the operation the way that the ward sister and her staff gave words of comfort (and cuddle) to me was most appreciated.

After the skilful surgery carried out by the consultant and his medical team I was taken into the care of the sister and nursing staff in Hunter Ward who continued with the same kindness during my short stay with them.

Having attended the consultant's outpatients department on 10th December 2009 all was well with the healing and having checked that my prescription was correct were able to discharge me with a caution to be aware of any further numbness, with quick return to the Hospital.

The population of Reading and surrounding area should be proud and grateful to have the services of The Royal Berkshire Hospital with such dedicated staff to care for all their medical problems.

Thanks to all concerned.

What could be improved

I could not find any problems

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