"consent form a licence for bad practice?"

About: Rotherham Hospital

Recently admitted for day case op and discharged approximately 4 hours post op. Developed large swelling on op site so contacted day surgery for advice, told was to be expected. Three hours later swelling much worse, contacted.

Surgical assessment unit and asked to come in. Seen by junior doctor, admitted for overnight stay, starved for theatre the following morning and pressure dressing applied. During discussion with junior doctor explained that I didn't feel that the haematoma developed would be absorbed naturally and that surgery is the probable outcome. Kept pain free and I will add that despite their workload junior doctor was excellent

Junior Dr appear to be in agreement that surgery was probable option.

Seen by a registrar following morning and discharged having been told the haematoma would absorb naturally. No discussion, just orders. "they'd seen uglier groins".

Seen by consultant 6 days post op and they seemed to think there were no issues with the discharge.

9 days post op and my bathroom was like a battlefield with huge clots coming out of an open wound.

Rang PALS to discuss the matter. Today received call from matron from surgical unit. The matron cited the consent form almost as if the potential problems were a list of what to expect, very, very, worrying. However having said this they dealt with my frustration extremely well and agreed to get a senior doctor to review my case. Although my faith in this process is extremely limited I await a response.

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Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Hello my name is Helen, Head of Nursing for Surgery at The Rotherham NHS Foundation Trust. I am sorry to hear of your concerns post-operation but I am pleased that the Patient Experience Team have been able to assist you in getting these addressed. I hope that these are resolved at your upcoming review however please feel free to contact Patient Experience on 01709 424461 should you require any further assistance.

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