"All of the staff do an amazing job"

About: Charing Cross Hospital / Cardiology Hammersmith Hospital / Cardiology

(as the patient),

Found out quite recently that I had a heart block second degree, Mobitz type II, which was a bit of shock as I'm only 49 years young, but was told I needed a pacemaker fitted. Developed symptoms of feeling dizzy, and was admitted after going to A&E at Charing Cross, transferred to Hammersmith and spent 7 days in the HAC. Have nothing but praise for the consultants, doctors, nurses and even cleaning staff. My only criticism is that my procedure was cancelled twice and everything seemed to take forever, yet beds were scarce and in demand. All the staff do an amazing job*****

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Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your comments on NHS Choices.

Your feedback is important and has been passed onto senior managers.

Though your overall experience at Hammersmith hospital, was positive, Patient Advice and Liaison Service (PALS) would like the opportunity to speak to you further about your cancelled procedure and issue with beds.

PALS can be contacted on 0203 313 0088 or email pals@imperial.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful