"Extremely concerning"

About: Lincoln County Hospital

I've just come back from Linciln A&E department and I cannot believe the treatment we received from the staff the "Doctor"we seen couldn't speak English well didn't understand the previous medical procedure I had so had to explain like I would a 5 year old! The nursing staff stood round talking and joking one of the assistants was walking round eating a bag of Doritos in front of everybody in waiting room whilst another was stood at reception picking something from their tooth!!Totally unprofessional and unbelievable to actually witness this!

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Response from United Lincolnshire Hospitals NHS Trust

Dear Anonymous,

I am really sorry to read this regarding you poor experience during your recent visit to A&E.

I would really like to be able to investigate your concerns further and If you would be willing to send your details to Sharon.Kidd@ulh.nhs.uk I will be able to identify the staff involved.

I look forward to hearing from you.

Karen Hansord – A&E Sister