"Patient dignity"

About: Queen's Hospital (Romford)

Sitting in radiotherapy waiting room with several other people, a radiographer came and and named one of the patients.

They then asked him about the success of their enemas for that day and the day before.

This was in full hearing and sight of everyone else present.

No thought at all for the patient's feelings.

I was appalled at this undignified treatment.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for taking the time to make us aware of your experience, I was very sorry to read the concerns that you have raised. If you would like to discuss your concerns further, you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can to try to resolve your concerns. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Dr Nadeem Moghal

Medical Director

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