This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent service!"

About: Sussex Eye Hospital

After walking on the beach today in windy weather, a piece of sand or grit flew into my eye. Three hours later, my eye was very painful, sore and watering badly. After looking at the Sussex Eye Hospital website, I called them for advice. They advised me to call into the hospital, which I did.

I was so impressed by the fast response and the friendly, helpful and professional staff. After completing a form and sitting in the waiting room, I was seen by a nurse within 5 minutes. I was fully assessed and with the assistance of another Nurse Practitioner, the foreign body was removed after application of a local anaesthetic into my eye. An antibiotic ointment was applied afterwards and given to me to take home.

I left the department within 30 minutes! This was a Saturday afternoon. Amazing service which should be commended. Thank you so much!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sussex Eye Hospital 8 years ago
Sussex Eye Hospital
Submitted on 21/03/2016 at 11:31
Published on nhs.uk on 22/03/2016 at 01:31


Dear Gina

Firstly many apologies for taking so long to reply.

Thank you so much for taking the time to feedback about your experience in the eye hospital. I am delighted to hear that it was positive, I have passed this onto the teams involved in your care and I know that they will really appreciate your kind words.

I hope that your eye is now better.

Best wishes

Caroline Davies

Deputy Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k