This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent"

About: Beckenham Beacon Ucc

I was very impressed with the care I received today.

Friendly, caring staff who were efficient, kind, skilled and knowledgeable.

I knew I had tonsillitis, as I get it lots, but as it was a Saturday I knew I couldn't get antibiotics from my GP.

Went to the Urgent Care clinic.

Had to wait about 40 minutes all told, but this wasn't a problem as the whole system seemed well organised so I knew I would get my turn.

Saw a Practitioner who was lovely and prescribed me penicillin.

I didn't even have to go to a chemist to get them as they let you pay at a big machine and then give them to you there and then.

This is the NHS at its best; free, efficient friendly care.

Well done.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Beckenham Beacon Ucc 8 years ago
Beckenham Beacon Ucc
Submitted on 29/02/2016 at 15:18
Published on nhs.uk on 01/03/2016 at 01:34


Thank you very much for taking the time to review our service.

I am extremely pleased to hear you were happy with the service we provided and that we were able to help you.

I will feed your review back to the team as positive comments are great for staff morale.

With thanks

Quality and Governance Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k