"Excellent service"

About: Birmingham Midland Eye Centre

I experienced a partial loss of vision in my left eye.

I arrived at the BMEC early and it opened at the advertised time.

A number of people were waiting but I was quickly through initial triage and told I would be seen that day.

After only a short wait I saw a nurse practitioner who took details of my problem and prepared me for further examination.

A further short wait and I was examined by a doctor who diagnosed the problem quickly, explained to me its significance and organised a couple of further tests and a fast-track to the relevant clinic for follow ups.

Throughout, I was treated with courtesy and professionalism and it is difficult to imagine how the service I received could have been better.

Story from NHS Choices

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Response from Birmingham Midland Eye Centre

Hi Aidan, thank you for sharing your positive experience at Birmingham and Midland Eye Centre. I am glad to hear you were seen quickly and treated with a high level of courtesy and professionalism. Thank you and I wish you well, Toby Lewis, Chief Executive.

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