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Excellent treatment

Story from nhs.uk

"Excellent treatment"

About: Nuffield Health, Shrewsbury Hospital

I had an operation for cataracts in one eye. Throughout the pre-stages, and during the procedure on the day, I was treated in a very professional and friendly manner. The staff were very informative and helpful, and I was kept up to date with what was happening.

The consultant told me what was going on and briefed me very well. I was delighted with the care and attention I received at the hospital.

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Responses

Response from Nuffield Health, Shrewsbury Hospital 8 years ago
Nuffield Health, Shrewsbury Hospital

Submitted on 13/03/2016 at 22:28
Published on nhs.uk on 15/03/2016 at 01:32

Dear Mr Jones,

On behalf of the senior team of the Nuffield Health Shrewsbury hospital, thank you for taking the time to review your experience on the NHS choices website.

I am personally very pleased to read that all aspects of your care, during your cataract procedure, went well and I hope that your recovery is going well. Patient care is the cornerstone of the Nuffield Health mantra and it is experiences like this that help reinforce this aim.

With Kind regards,

Ben Bellchamber

Nuffield Health consumer care

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