"Fab hospital great staff"

About: Royal Albert Edward Infirmary

Having just spent 5 days on pemberton ward I can honestly say the staff are amazing they couldn't do enough for there amazing people and deserve all the praise they get I can honestly say I was treated to an excellent standard and felt the staff have to take credit for that. The only negative is the delivery by the ward happens very late at night and they don't care about how much noise they make and this goes on up to midnight but this has no reflection on the ward staff as they are amazing

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust

Thank you for taking the time to write your posting following your recent stay on Pemberton Ward. Your kind words are very much appreciated and I will share these with the Head of Nursing for Medicine. I will also ask that she consider the delivery time which may have an impact on the Patient's wellbeing whilst on the ward.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful