"wonderful care from a wonderful team"

About: Pilgrim Hospital / Accident and emergency

(as the patient),

Just wanted to give some positive feedback following a visit to Pilgrim A&E recently. I was booked in and seen within less than 10 minutes, triaged by a nurse and sent straight for X-Rays and upon return to the department, less than 20 minutes later, was shown to a side room. I was given pain relief and given a thorough examination and the Dr explained carefully what my injuries were and told me. should my symptoms continue I should return to the department. Each member of staff took the time to introduce themselves despite the department being very busy.

Wonderful care from a wonderful team

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Response from United Lincolnshire Hospitals NHS Trust

Dear BrownOwl,

Thank you for your kind comments. I will ensure they are passed on to the team.

I am please we were able to provide you with an efficient and compassionate care experience.

Best regards,

Michael Brunton

Matron - Emergency Care

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