"Outwood ward was extremely organised"

About: East Surrey Hospital / General surgery

(as a parent/guardian),

Daughter had an operation to remove her tonsils and spent the day on Outwood Ward which was extremely well organised. All the nurses and doctors were very friendly, caring and professional. We felt well looked after, and after the op our daughter was checked on regularly and was even offered an evening meal as we werent't discharged until 7. 30pm.

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Response from Bill Kilvington, Assistant Director for Women and Children's, Surrey and Sussex Healthcare NHS Trust

Dear LP123

Thank you for taking the time to post about your recent stay on Outwood Ward. I am pleased that you felt that you and your daughter were well looked after and I will ensure the team see this message.

I hope that your daughter is recovering well from her operation.

Yours sincerely

Bill Kilvington

Associate Director

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