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Care Opinion

Waiting times are unacceptable

Posted By ATC173

"Waiting times are unacceptable"

About: Bromley Healthcare / Physiotherapy for adults

(as the patient),

Saw my GP back in December 2015. He said that he would write referral letters for two issues that he advised for physiotherapy.

Contacted by Physiotherapy service about one month later, January 2016. First available appointment for the end of February 2016.I find the waiting times unacceptable!

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Responses

Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare 8 years ago
Amanda Mayo
Head of Integrated Care - Bromley ICN, Operations Directorate,
Bromley Healthcare

My role is provide professional support to all nurses within Bromley Healthcare and to ensure services we provide are of the highest quality

Submitted on 24/02/2016 at 17:10
Published on Care Opinion on 25/02/2016 at 09:15

picture of Amanda Mayo

Thank you for taking time to post your recent experiences with your referral for physiotherapy.

I wonder if you could contact me on Amanda.mayo@bromleyhealthcare-cic.nhs.uk with your name, address, contact details and if you know which physiotherapy service you were referred. Thi sis vital information as Bromley Healthcare do not provide all physiotherapy services in Bromley?

Many thanks and I look forward to hearing from you

Amanda

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Response from Jonathan Lewis, CEO, Bromley Healthcare 8 years ago
Jonathan Lewis
CEO,
Bromley Healthcare

Submitted on 25/02/2016 at 10:10
Published on Care Opinion at 10:15

picture of Jonathan Lewis

Hello

I would encourage you to take this opportunity - we can only get better if people take the time to point out the problems - thank you for taking the time to get in touch

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