"What is a patient supposed to do all day long..."

About: Barnet General Hospital

My 91 year old mother with you for a week. Has nothing to occupy the long daytime hours. Why on earth can't you at least supply a tv and set of headphones so that the stay is not so torturous. Being in hospital away from home is hard enough as a young person but for someone in their "twilight" years there could be more respect than expecting them to stare into space or at the ceiling every day.

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Response from Barnet General Hospital

Thank you for your review, we're sorry to hear you're unhappy. Please contact our PALS team on bcfpals@nhs.net or 020 8216 4924 and they will look in to this for you.

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