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"severe morning sickness"

About: Barnsley Hospital

Came in at 5pm after calling iheartbarnsley who told me to come to a&e for referral to early pregnancy unit. Booked in and sat. Got called after 15mins to triage who took bp n blood sugars n told me to wait.

At 7pm still not seen a doc n a member of staff who came from triage asked what wait time was n was told 3 hours from booking in. I thought aint that great i should be seen soon but then not going to refer me as epu closes at 8pm.

Ive not kept anything down all day. Sat there with people snacking while waiting. Surely its my time soon. No one else got called for ages.

Told a nurse that im fed up of waiting n how long am i going to be. They couldnt tell me. I said well its 3 hours now n im going home. They said to tell reception. Sat waited until 8.30 and still not called so left.

You really need to keep patients informed on whats going off n waiting times.

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Responses

Response from Barnsley Hospital 8 years ago
Barnsley Hospital
Submitted on 01/03/2016 at 15:50
Published on nhs.uk on 02/03/2016 at 01:30


Hello

Thank you for taking the time to leave feedback, we're sorry to hear about your experience. If you would like to speak to someone further about this please contact our PALS Team on 01226 432330 or email barnsleypals@nhs.net.

We will pass on your comments to the relevant staff members.

Kind regards

Barnsley Hospital

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