"Exceptional Patient Service: Colposcopy Clinic..."

About: Guy's Hospital

I received outstanding patient service when I visited Guy’s Hospital on two occasions last month.

My first appointment was in the McNair Centre, Guy’s Hospital, under the care of a Senior Nurse Coloscopist and a Senior Nursing Assistant.

My second appointment was again in the McNair Centre, Guy’s Hospital, again under the care of the same Senior Nurse Coloscopist and a Staff Nurse.

On both accounts the staff were professional, polite, kind, considerate, friendly and above all great fun! They made my visit so enjoyable it turned out that my ‘horrible colposcopy appointment’ became the highlight of my week. So much so that I was looking forward to going back for my second appointment! I cannot give a higher compliment!

I cannot thank them enough for the wonderful experience that I had (not to mention the medical support that I received!).

Thank you all again!


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Response from Guy's Hospital

Dear Laura, Thank you for taking the time to share your feedback with us. We are pleased to hear that the team were polite, professional and caring. It is good to know that the staff team's approach made the appointment feel more manageable and not something you felt anxious about. We will pass you feedback on to the team.

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