"Orthopaedic outpatient experience."

About: City Hospital campus

I would like to congratulate the City hospital on my recent appointment at the specialist ankle clinic.

On arrival I was helped to book in and given directions to the clinic by a helper.

I asked if I could see the consultant ,thinking this may not be possible as it was a follow up appointment.i know I had arrived early but within minutes the consultant called me though.

They were very attentive and efficient.I felt listened to and reassured.

I have to say over the years I have been attending both hospitals this was a 5 star experience.

Story from NHS Choices

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Response from Nottingham University Hospitals NHS Trust

Great news. I’m pleased you felt reassured and were seen quickly. I’ve passed your kind words on to the clinic team. Thank you.

Best wishes,

Sharon Saunders,

Matron, Orthopaedics