"Rheumatology Helpline.. = waste of a phone call"

About: Royal Devon and Exeter NHS Foundation Trust

Very unhelpful, asked a very specific question and desperately needed advise, only to be told to go by what my GP has said! what.... GP = General practitioner. What a joke, my GP is about as useful as a chocolate fireguard, and now I am left totally in a state as I don't know what to do... Google is the only place to find information which is a joke when you should be able to get advise from your specialist.. I'm gutted. I'm trying to conceive and my meds may well have interfered with my cycle, yet I can't get a straight or helpful answer. Gutted doesn't come close to the patient understanding in this country...

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Response from Royal Devon and Exeter NHS Foundation Trust

I am very sorry to hear of your experience with the helpline and in order for us to assist you further would you please contact the Matron for that service, Amy Cudmore 01392 408402.