About: University Hospital Wishaw / General Medicine University Hospital Wishaw General Medicine ML2 0DP
Posted by concernedrelative1 (as ),
My father has been in Wishaw General Hospital for over 4 weeks.
My family has noticed a few niggles but have let it slide until this last one which happened the other night.
He had been left in the toilet for over an hour, when I complained to staff they said that they hadn't been told by the earlier shift that he was in the toilet. He is unable to get there himself so 2 nursing staff had to take him and these 2 staff have both forgot to pass this on to the shift change. By way of an apology is not good enough he is an older man and a vulnerable patient how you can forget you put a patient in the toilet is beyond me! Really angry about this. I spoke to staff saying that I wanted a complaint made, nurse listened to me and apologised again then said she didn't know what I wanted her to do about this but would pass it on. Not good enough.