"outpatient appoint to see MS nurse"

About: County Hospital (Stafford)

I came by patient transport so was early for my appointment an hour early.

After a while a kind person form the purple area reception came over to see if I was okay and offered to get me some water.

My appointment went well the MS nurse was also very kind and attentive.

After my appointment I was taken to the discharge ward because i there was a long wait for the ambulance.

I was in a wheelchair and am diabetic.

The person from reception helped with all of this they were brilliant.

ON the discharge ward I was given a sandwich and a drink because it was lunch time.

There isn't an outpatients option in the department field box below.

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Response from University Hospitals of North Midlands

Dear 'annie'

Thank you for your feedback on your experience at University Hospitals of North Midlands.

We are pleased that your appointment went well and that all staff were caring.

Thank you and best wishes