"Poor quality of care"

About: Leicester Royal Infirmary

Clinic name : trauma, location: fracture clinic

I was in there for a follow up appointment,

The person that seen me did not seem to care and it was obvious that they wanted me out of the room. I was in there two minutes and was refused an x ray for my fractured ankle. I was told that it was ok to go back work.

Instead of going back work I will be going to see my GP for referral to have an x ray to see how my fracture has healed.

What is the point of attending a fracture clinic if no follow up is made to check on a fracture?? I could of sat at home and had a chat with myself and saved myself the journey.

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Response from Leicester Royal Infirmary

Dear Jonathon,

We are sorry to hear that you were left dissatisfied with your consultation in the Fracture clinic regarding your ankle injury. We would like to investigate the matter further and then offer a response. To help us do this please send your details (Name, address, NHS number and a contact number) to communications@uhl-tr.nhs.uk.

Kind regards,

Communications Team

Leicester's Hospitals

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