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The doctor and the entire staff ...

Story from nhs.uk

"The doctor and the entire staff ..."

About: Bedford Hospital South Wing

(as the patient),

What I liked

The doctor and the entire staff of the eye clinic are very very good. The area is very clean and tidy and as soon as snowy footprints were left by patients the Sister was wiping them up. There is a very friendly atmosphere in the clinic.

When my wife was upset the SEN was very patient, very understanding,and a great comfort.

The doctor was very thorough and took pains to make sure my wife understood everything and explained the options open to her.. I would recommend this clinic to anyone with eye problems.

What could be improved

Nothing

Anything else?

The tea bar should be re-opened

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Responses

Response from Bedford Hospital South Wing 14 years ago
Bedford Hospital South Wing

Submitted on 18/01/2010 at 09:53
Published on nhs.uk on 19/01/2010 at 04:35

Thank you for taking the time to post your comments on Bedford Hospital's NHS Choices site. We are really pleased to hear your wife's experience of the eye clinic at South Wing was a positive one and will pass your kind comments on to clinic staff. Our ophthalmology services are run by Moorfields Eye Hospital NHS Foundation Trust, meaning patients in Bedfordshire can access state-of-the-art eye care and treatment locally.

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