"Kind and professional"

About: University Hospital (Coventry)

I attended the outpatient clinic and breast care clinic and I was seen by very kind, sensitive and professional people who were wonderful. Thank you so much for your support at a very anxious and upsetting time.

Story from NHS Choices

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Response from University Hospital (Coventry)

Thank you for providing feedback on your experience of the Outpatient and Breast Care Clinics at University Hospital in Coventry in February 2016.

I am pleased to read your comments about the care you received at our hospital. Your experience describes exactly the level of service and care that we expect, so it is really reassuring to read you experienced this in our Outpatients and the Breast Care Clinic.

I will pass your comments on to the Modern Matron so they can share your thanks with the teams involved.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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